In e-commerce, supplier relationships can provide sustainability and efficiency as well as disrupt processes. Considering the high level of competition in the growing e-commerce market, how suppliers perceive the company
Nowadays, thanks to e-commerce, it is possible to make online sales without contacting the buyer directly, and the products that customers need can be delivered to their doors with a
Although call centers are still in the first place for customer support transactions, social channels should not be ignored. Social channels that consumers frequently use to communicate with brands are
Instead of keeping product stocks, the company directs the orders received through the site to the supplier company and manages the orders through the supplier’s warehouse. Thus, the company can