Customer service has a very important place in e-commerce. Since the customer support units of the companies are in direct contact with consumers, they show the image and quality of
One of the methods you can use to take customer support services one step further and provide customers with quality service before and after sales is the live support system.
The behavior, skills and attitudes of your employees in your customer support department will seriously affect your customer satisfaction rates. Choosing your employees in this department well and giving them